Plumber Support Team

Plumber Support Manager Profile: Russell “Rusty” Scaggs

I grew up in Northern Kentucky and when you think of Kentucky, what is the first thing you think of? Horses! Yes, my family raised and showed quarter horses. I was riding horses before I could even walk. Growing up on a horse farm, we didn’t call in tradesmen; we just learned to do the work ourselves – electrical, mechanical, carpentry, plumbing, machinery, all of it!

As a young adult, I joined the U.S.

Plumber Support Manager Profile: Joe Ervin

Today’s Plumber Support Manager spotlight is Joe Ervin, PSM for the Northeast/Mid-Atlantic Region which includes PA, NJ, DE, MD, DC and VA. Joe is based out of Philadelphia, PA.

Joe grew up in Philadelphia and was in the plumbing industry from an early age, around his family’s plumbing business. He got his start in the industry 40 years ago working for a rep agency before joining the family plumbing business. He later started his own plumbing company,

Plumber Support Manager Profile: Brian Detrich

Brian has been doing plumbing work for 29 years including seven years in the U.S. Army. He is the Plumber Support Manager for our southeast region. He joined Rheem to help plumbers learn about products and grow their businesses.

Brian Detrich
Plumber Support Manager
Rheem Region: Southeast
From: Coral Springs, Florida
Specialty Areas: Residential service, light commercial and remodeling

Q: How many years have you been in the industry?

Plumber Support Manager Profile: Brad Davis

Brad is the Plumber Support Manager for our mountain region and he’s been in the plumbing industry for 28 years. Last year, he joined Rheem to train plumbers and to help them grow their businesses.

Brad Davis
Plumber Support Manager
Rheem Region: West
From: Denver, Colorado
Specialty Areas: Plumber, boilermaker/steamfitter, commercial service tech

Q: How many years have you been in the industry?

A: 28 years,