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Warranties

Warranties
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    • Warranties

    Warranties

    Warranties

    Product Warranty Information

    Your Rheem® product was built to last. But even the best products can be affected by outside factors like air or water conditions, environmental concerns, and yes, even issues in the manufacturing process. So we back our equipment with some of the best warranties in the business. And we’ve made it easy to register your Rheem products so you can receive the full benefits of their warranties.

    Where’s my serial number?

    Rheem Water Heating customers impacted by winter weather:

    As plumbers and builders are working tirelessly to restore the water supply to Texans in need, Rheem is working in parallel with its suppliers to expedite both tankless water heaters and replacement parts to the Texas market. As a result of the winter storms, we expect to see an increased demand for tankless water heaters and replacement parts. A plumber’s professional expertise is highly recommended to determine if your product needs repaired or replaced. Please seek professional plumbing support to determine the best possible solution.

    register-product

    Register Your Product

    Registering your Rheem products allows you to access included warranty benefits, opt to extend warranty coverage and take advantage of other valuable Rheem support services. Have your product serial number handy, then select Water Heating, Heating & Cooling, or Pool & Spa (we’ll redirect you to Raypak.com to finalize your registration) to begin the quick registration process.

    water heating
    heating & cooling
    Pool & Spa
    verify-warranty

    Verify Your Warranty

    If you’ve already registered your Rheem product and would like to verify your warranty terms and coverage, click the applicable product category to the right to get started. Your serial number is required for verification.

    water heating
    heating & cooling

    Need Warranty Service?

    To obtain warranty service, contact your local Rheem Pro. It’s a good idea to have your product serial number ready when you call.

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    Rheem water heater model and serial numbers can be found on your original warranty or sales invoice. If you do not have access to these documents, this information can be found on the unit itself. Please browse the product types below for specific details on locating a model or serial number:

    Example picture on how to find your Rheem tank water heater model and serial number.

    Tank-Type Water Heater

    The label containing model and serial number information can be found on the front of a tank-type water heater.

    Example picture on how to find your Rheem tankless water heater model and serial number.

    Tankless Water Heater

    The label containing model and serial number information can be found on the front or on the right hand side of a tankless water heater depending on the model.

    Rheem HVAC model and serial numbers can be found on your original warranty or sales invoice. If you do not have access to these documents, this information can be found on the unit itself. Please browse the product types below for specific details on locating a model or serial number:

    Example picture on how to find your Rheem split-system model and serial number.

    Split-Systems

    The label containing model and serial number information can be found on the back of the outdoor unit and on the inside front cover of the indoor unit. Two model and serial tags identify split system equipment.

    Example picture on how to find your Rheem package system model and serial number.

    Package-Systems

    One model and serial number tag is used to identify Package System equipment. The tag is located on the outside corner of the unit. One model and serial tag identifies package equipment.