Protection Plus

Protection Plus

Protection Plus

Protection Plus

You’ve invested in your comfort. Now invest in your peace of mind.

Rheem® is proud of the quality that goes into each one of our products, but as great as they are, issues do sometimes come up. With our Protection Plus® Extended Service agreement program, you can protect yourself from unexpected, unbudgeted repairs after the limited warranty expires—up to four years for water heaters and up to 10 years for heating & cooling equipment.

Protection Plus Benefits

Why Should You Choose
Protection Plus

  • Complete coverage – Enjoy parts & labor coverage on mechanical and electrical failures
  • One-call convenience – If your unit needs repairs, one call and your participating Protection Plus pro handles it all
  • Transferability – You can transfer your agreement if you sell your home1
  • Trusted service – Expertise and service of a Rheem independent pro for the duration of your agreement
  • Budget protection – You’re protected from the unexpected

Frequently Asked Questions

Choose Category

Tab Title here

What is covered?

Mechanical and electrical failures contained within the equipment, including compressor and heat exchanger, are covered by the agreement. Coverage includes parts and labor expenses for covered repairs.

What is not covered?

Any repairs due to damage or incorrect installation of equipment; non-electrical / mechanical items, required maintenance or any overtime charges for a covered mechanical repair. See terms and conditions for more details.

Are there any coverage limits?

There is no limit to the number of claims; however, the limit of liability is reached when the cost of repairs / replacement equals the replacement cost of like and kind equipment during the term of the agreement.

Can I transfer this agreement if I sell my home?

Yes, for a minimal charge of $25 within 30 days of the closing of the sale of your home.

Who is eligible to apply?

You are eligible to apply as long as you have purchased and had installed your HVAC equipment from a Protection Plus pro within 12 months.

When will I be covered?

Our coverage starts on the 91st day from time of purchase as long as the agreement is paid in full.

What if I'm not satisfied?

You may cancel this agreement for any reason during the first 30 days after it is issued to obtain a full refund of the purchase price. After the first 30 days you may cancel this agreement and receive a prorated refund based on the time remaining on your plan, plus an administrative fee, less the value of any services or claims that have been provided or paid.

What is covered (Water Heating)?

Protection Plus simply extends your original warranty an additional four years.

Are there any coverage limits?

There is no limit to the number of claims; however, the limit of liability is reached when the cost of repairs / replacement equals the replacement cost of like and kind equipment during the term of the agreement.

Can I transfer this agreement if I sell my home?

Yes, for a minimal charge of $25 within 30 days of the closing of the sale of your home.

Who is eligible to apply?

Because upgraded internal parts need to be added to the unit at installation, Protection Plus must be added to the purchase of a water heater.

When will I be covered?

Protection Plus coverage starts the day after the original warranty expires.

Get Protection Plus Coverage

Ready to enjoy increased peace of mind on your equipment?

By continuing to use this website, you agree to our use of cookies. For more information, see our Privacy Statement.

OK