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Rheem Essential


Senior Plumber Support Manager Profile: Mark Loewen

May 11, 2022
plumber support

I am a proud Northeasterner born in Dedham, Massachusetts, and I went to Catholic Memorial High School in Boston followed by four years of trade school at Newton North Tech. I am a middle child with six siblings who was raised in a two-bedroom farm home built in 1843 that played a significant role in the history of the town and the nation. I enjoy all outdoor activities all four seasons of the year. I ran a successful plumbing business for 27 years.

Plumbers at Rheem: Mike Henry

April 26, 2022
Rheem plumber trainer

Mike Henry joined Rheem nearly 5 years ago after spending over 30 years as a licensed, and then Master, plumber. We have plumbers on our training team because they know the work. They can equip plumbers with the information needed to deliver top-notch work and build lasting relationships with their customers.

Training from Experience

You can’t measure the benefits of learning from someone who’s been in your shoes – or your boots in this case.

Rheem’s 2021 Sustainability Progress Report Is Available Now

April 22, 2022
sustainability report people-powered innovation

Three years into our sustainability program, we know more than ever that people are our greatest resource. Our global employees are the key to making progress towards our ambitious goals. By working together, we’ve created results that are already changing our industry for the better. We’re proud to share these accomplishments in our 2021 Sustainability Progress Report, People-Powered Innovation.

How We Delivered A Greater Degree of Good™ in 2021

Rheem’s sustainability program,

Plumber Support Manager Profile: Billy Martin

March 31, 2022
plumber support manager

I am a Plumber Support Manager for Rheem WHD responsible for the SE region. I was born and raised in Dallas TX. My father owned and operated a plumbing business and that is where I got introduced to the trade. Every summer, school holidays and a lot of weekends starting in junior high school, I would tag along with my dad to “the shop.” That is how I got my start. I worked in that business until the early 2000’s,

ProPlumber Tools to Grow Your Plumbing Business

March 28, 2022
plumber support

We make it easier for ProPlumbers™ to do business. It’s all about having the right knowledge and resources to best serve your customers. Customers have access to more information online than ever before. Being armed with the knowledge, support and marketing tools is what helps you stand out. ProPlumber resources give you what you need to grow your business.

Dedicated Concierge Line

Faster support is available to ProPlumbers. The express line is a dedicated phone number for Plumber Business Support and Tech Support that you can access with your pin number.

4 Ways Rheem’s Ultra Low NOx Water Heaters Help Plumbers and Homeowners

February 17, 2022

Designed with plumbers in mind, Rheem’s new enhanced Ultra Low NOx (ULN) models are a single-trade installation that provide easy serviceability for you and peace of mind for homeowners with integrated safety features and expanded warranty options.

Ultra Low NOx Meets Strict Emissions Regulations

An Ultra Low NOx gas water heater adheres to strict environmental standards and, at the same time, produces the hot water your customer needs. Rheem’s new Ultra Low NOx 75-gallon and 98-gallon products meet 14ng/J NOx requirements,

Top 5 Reasons to Join Plumbers’ Exchange

January 13, 2022
Plumbers' Exchange Facebook group

Click Here to Join Plumbers’ Exchange Now

Start off the year right, by joining a group designed just for plumbers to talk shop. We’ve created a Facebook community for plumbers which is now 1,620 strong. Here’s why you should join Plumbers’ Exchange:

1. Post questions in the group and get answers from other plumbers

Ever have a burning question that only another plumber would understand? Sure, you can ask a few crew members,

Customized Marketing Support for Plumbing Companies through ProPlumber Program

December 17, 2021
ProPlumber billboard

You have the plumbing down, but marketing isn’t always easy. The Rheem® ProPlumber™ program provides marketing support to plumbing companies so they have the tools they need to be successful in their service area.

Billboards Bring in Business

Make sure that customers notice your brand so they call you next time they need a plumber. A billboard can help your company name and contact information be seen by many. Creating a well-designed one can be challenging,

Training Options Give Plumbers Multiple Ways to Fit in Learning with Rheem

December 15, 2021
training options

There are a variety of training types available to plumbers that make it easier to make training a priority. The more ways we can make Rheem training accessible to plumbers the better. So, here’s a roundup of everything that’s available.

Reopened Innovation Learning Centers (ILCs)

We opened our ILC doors up again for in-person training in September 2021. We know that many plumbers prefer an in-person experience, and we are glad to be back after our ILCs were closed since mid-March 2020 due to the pandemic.

Plumber’s Perspective: Jeff Ferry from Clyde Muse Plumbing

December 14, 2021
Clyde Muse truck

Check out this video of Jeff Ferry, owner of Clyde Muse Plumbing, when he starred in our “In the Trenches” video series, and learn more about him in the Q & A.

Q. What other types of things did you like to work on that inspired you to want to go into plumbing?
A. I got through high school and did what you’re supposed to do, went to college. I studied for an accounting degree.

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