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Navigating the New Water Heater Training YouTube Channel from Rheem

June 4, 2021
Rheem Water Heater Training YouTube channel

We know how it is. You are busy. You don’t have time to watch an hour-long video to answer one little question. You know what you’re doing and don’t need all the other information that you already know.

That is where our new YouTube channel comes in. Now, we’re not creating 15-second videos because that isn’t enough time to explain something fully. However, we try to keep our videos as short as possible and focused.

Rheem Contractor App Gives Plumbers Quick Access to Diagnostics

May 24, 2021

When a customer is waiting on you to get their hot water working again, you want to have the tools to quickly assess the situation and fix their water heater. You want to have a speedy way to figure out what’s wrong and save the day as they sit and anxiously await the return of their hot water so they can get on with their day. We know that every minute counts!

Troubleshooting with Speed

We have a Fix It feature in our contractor app that helps plumbers troubleshoot a unit with the same fast diagnostic process that our Technical Service Analysts use.

How Products Such as Hybrid Heat Pump Water Heaters Become ENERGY STAR Certified

May 18, 2021
ENERGY STAR certified logo

Blog post by ENERGY STAR

Why ENERGY STAR?

Since 1992, when the EPA first introduced the ENERGY STAR® label, the program has expanded to more than 70 product categories including heat pump water heaters (also commonly referred to as “electric hybrid water heaters”) and tankless condensing water heaters. Today, ENERGY STAR is now widely recognized as the simple choice for energy efficiency. According to recent surveys, 91% of households recognize the ENERGY STAR brand and most understand the intent of the ENERGY STAR label on their products.

Plumber Support Manager Profile: Chris Eppley

May 17, 2021
Plumber Support Manager Chris Eppley

I grew up on the Virginia/North Carolina border. As a teenager and young adult, I frequently took advantage of surfing the waves of our local beaches in both Virginia and NE North Carolina aka “The Outer Banks.”

Now, I am the Rheem® Plumber Support Manager for North Carolina and South Carolina.

Q: Why did you get into plumbing?

A: I decided early on in high school that college was not the route I wanted to pursue.

Make Your Energy Choices Count with ENERGY STAR Products

April 22, 2021
Earth day image with girl holding globe

We are proud to be an ENERGY STAR® Partner of the Year. Being recognized by the U.S. Environmental Protection Agency and the U.S. Department of Energy is an honor. At Rheem®, our constant innovation helps us offer efficient products that help homeowners save energy and are kind to the environment.

Rheem’s 2025 sustainability goals include smart products, responsible processes and inspired people. Our global sustainability initiative, “A Greater Degree of Good,” involves reducing the carbon footprint of our products and manufacturing.

Introducing Rheem Water Heater Training – A YouTube Channel for Plumbers

April 20, 2021
YouTube channel

When you’re out on a job and need to quickly get some how-to help to diagnose or fix a problem, the last thing you want is to have to spend a lot of time searching for useful tips. So, we have created a YouTube channel dedicated to helping our partners out in the field better serve their customers – the new Rheem® Water Heater Training YouTube channel.

This channel will provide plumbers with quickly accessible,

Plumber Support Manager Profile: Russell “Rusty” Scaggs

April 15, 2021
plumber support rusty scaggs

I grew up in Northern Kentucky and when you think of Kentucky, what is the first thing you think of? Horses! Yes, my family raised and showed quarter horses. I was riding horses before I could even walk. Growing up on a horse farm, we didn’t call in tradesmen; we just learned to do the work ourselves – electrical, mechanical, carpentry, plumbing, machinery, all of it!

As a young adult, I joined the U.S.

Three Easy Ways to Save Money on Your Utility Bills with a Smart Water Heater

April 12, 2021
ways to save money on your utility bills with smart water heaters

Why would anyone need a smart water heater? Why would I want anything else to have to control? If either of these questions arise when you hear the words “smart water heater,” you are not alone. However, with a smart water heater, there are three easy ways to save money during the lifetime of a water heater.

Before we get into the three ways to save money with a smart electric water heater,

Resources for Homeowners Affected by the Texas Winter Storm

April 7, 2021
Overhead image of Texas after the storm

If you are one of the millions of Texans impacted by the catastrophic winter storms in February 2021, we know the need for support and recovery efforts continues. Here are links to trusted organizations that are providing relief and support services across the state.

If you need help finding a local plumber to assess the plumbing or water heater in your home, please use our Find a Pro search for professional licensed plumbers in your area.

How a Water Heater Booster Can Increase Your Hot Water Output

March 19, 2021
water heater booster

Blog post by Mike Henry, Rheem® Plumber Support Technical Trainer and Master Plumber

There are some ways to get more hot water out of an existing water heater without upgrading its size. You can raise the temperature up from the factory setting of 120° to 140° and then add a mixing valve that mixes the overheated water with cold water to make that stored hot water go further.

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