Plumber Support

Talk Shop with Other Plumbers in Facebook Group Plumbers’ Exchange

It can be hard to find time to talk with other plumbers when you’re on job sites all day. Plumbers’ Exchange is a place you can go to talk to other plumbers when you have a spare minute. Only plumbers understand the “plumber life” so scroll and see what they’re talking about in the Facebook group. Think of it as a way to have lots of plumbers in the room to talk to.

How to Thrive with Rheem Plumber Training and Business Support

At Rheem® we are dedicated to helping plumbers be successful from product training to business growth. Get the Rheem installing and selling advantage you need for water heating. Start with the resources below, or contact us to grow with Rheem.

Contact our Plumber Business Support Team at (844) 655-0886 or plumberbusinesssupport@rheem.com to learn how Rheem can help you thrive.

Get Registered for Plumber-to-Plumber Training

Rheem has a team of Master Plumbers who have operated their own plumbing business.

Plumbers on Instagram Can Put Their Work in the Spotlight

As a plumber, you work hard every day, but are you sharing your water heater installs to drive more business? Sometimes a job well done can go unnoticed. That’s where your Instagram account comes in. Plumbers and plumbing companies are sharing photos of their installs, and we’re excited about it. We’re giving plumbers the spotlight by sharing some of them on our Instagram stories.

Tag @RheemWater So We Can Share Your Work

Show off your next install on Instagram.

Enhance Your Plumbing Company’s Online Presence and Increase Business

In the plumbing industry, a company’s visibility within a service area is critical for growth. Ensuring your company is top of mind among homeowners and businesses can be hard work and very time consuming. The Rheem® ProPlumber™ Program gives you the tools to grow your business easily.

Get Seen by Potential Customers

To get new customers, you need to be seen. As one of the benefits of the ProPlumber Program, you can increase your visibility on the Rheem Find a Pro page.

Grow Your Plumbing Business and Stay Competitive in Your Service Area

Being aware of all of the programs, tools and resources that are available is half the battle. You know you want to grow your business, but sometimes it can be hard to figure out where to start. The Rheem® Plumber Business Support team is here for plumbers. They are ready to provide information and support.

Start with the Basics

Setting up a MyRheem account gives access to resources available to you. Knowing who your area’s Plumber Business Support Manager is helps because you can reach an actual person to ask questions.

What Conversations Are Happening in the Plumbers’ Exchange Facebook Group?

Plumbers’ Exchange is a Facebook group designed for plumbers. It’s a place to share your latest install, discuss materials that you use and bounce ideas off each other about how to grow business. Join in the conversations on Plumbers’ Exchange. We’ll post discussion starters, but feel free to post your own in the group.

Show and Tell Is Fun

Plumbers like to share and discuss their Rheem® install photos in Plumbers’ Exchange.

ProPlumber Is Here to Grow Your Plumbing Business

An exclusive, premier loyalty program, ProPlumber™ was created to assist professionals with premium benefits to support businesses, motivate teams and boost productivity. ProPlumber goes beyond rewards to deliver premium support to top-performing Rheem® partners. The ProPlumber program is designed to help grow businesses by providing unrivaled value in four key areas:

• PARTNERSHIP: The experts at Rheem are here to help plumbers achieve their business goals
• SUPPORT: Our unparalleled customer support resources help plumbers do more business,

Help Lightning Connects Plumbers to Rheem Tech Services for Merged Reality Help

There’s nothing more frustrating than having to explain something about an install or troubleshooting a job over the phone when it’s best, and most quickly, explained in person. Enter Help Lighting™!
Beam in Rheem® Tech Services while you’re working on a water heater with our new merged reality virtual environment. Sounds sci-fi, and it kind of is, but it’s simple to use.

Right now, our Commercial Tech Services Team has access to this feature and may use it to help you on your next call.

Navigating the New Water Heater Training YouTube Channel from Rheem

We know how it is. You are busy. You don’t have time to watch an hour-long video to answer one little question. You know what you’re doing and don’t need all the other information that you already know.

That is where our new YouTube channel comes in. Now, we’re not creating 15-second videos because that isn’t enough time to explain something fully. However, we try to keep our videos as short as possible and focused.

Rheem Contractor App Gives Plumbers Quick Access to Diagnostics

When a customer is waiting on you to get their hot water working again, you want to have the tools to quickly assess the situation and fix their water heater. You want to have a speedy way to figure out what’s wrong and save the day as they sit and anxiously await the return of their hot water so they can get on with their day. We know that every minute counts!

Troubleshooting with Speed

We have a Fix It feature in our contractor app that helps plumbers troubleshoot a unit with the same fast diagnostic process that our Technical Service Analysts use.