How to Clean the Filter on Your Heat Pump Water Heater - Rheem Manufacturing Company
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HomeWater Heating BlogHow to Clean the Filter on Your Heat Pump Water Heater

How to Clean the Filter on Your Heat Pump Water Heater

September 18, 2025

Regular water heater filter cleaning is a key part of seasonal care for your heat pump water heater. While it may seem like a small, even forgettable task, neglecting it can lead to a domino effect of issues from error codes to poor efficiency, and even a shortened system lifespan.  

Think of your heat pump water heater like a car engine. If the air filter gets clogged, performance suffers. The same goes for your water heater. When the filter gets dirty, airflow is restricted, making it harder for the unit to do its job efficiently. That might not sound like a big deal at first, but when you’re halfway through washing a sink full of dishes and the hot water suddenly drops out or you’re trying to run a bath and it never quite gets warm enough, it’s not just an inconvenience but a disruption to your daily comfort. 

A clean air filter helps your heat pump water heater run efficiently, keeps error codes at bay, reduces wear on internal components, and keeps hot water flowing when you need it most. The best part? Water heater maintenance, like cleaning the filter, is a simple DIY task, no plumber required. Just like your other home maintenance checklists, this practical, step-by-step guide can help you keep your system in top shape with minimal time and effort. 

Explore Rheem heat pump water heaters. 

Why Is Cleaning a Heat Pump Water Heater Filter Important? 

If you’ve ever asked, “Do I really need to clean that filter?” you’re not the only one. Many homeowners assume their heat pump water heater is “set it and forget it.” But here’s the reality: your system depends on clean air to function properly. If the filter is clogged, airflow slows, the system works harder, and efficiency drops. 

Here’s why that matters: 

  • Maintaining airflow: The air filter ensures steady airflow into the unit, which is crucial for efficient heat transfer. Without it, the heater can’t pull in enough ambient air to do its job. 
  • Avoiding errors and shutdowns: Blocked filters are a common trigger for error codes, especially faults related to poor airflow. This could cause the unit to reduce performance or even shut off completely until the issue is resolved. 
  • Reducing stress on internal parts: Excess dust buildup can make your system work harder than it should, increasing energy use and long-term wear. 
  • Keeping things quiet and smooth: Heat pump water heaters (especially Rheem models) are known for their quiet, reliable operation. But that reliability depends on keeping filters clean, so fans and sensors don’t get bogged down with debris. 

Put simply, a clean filter helps you keep up with daily life. Want a warm shower on a winter morning without waiting 10 minutes for the water to heat up? Or maybe you just want to run the dishwasher without worrying about running out of hot water. Keeping your filter clean supports that kind of comfort. 

Explore the ProTerra® series for Rheem’s earth-friendly, efficient way to heat your home’s water. 

7 Steps for Cleaning the Filter 

Cleaning your heat pump water heater filter doesn’t require special tools or technical skills. Whether you’re used to tackling home maintenance tasks or just starting out, this is something most homeowners can handle in under 15 minutes. 

Here’s how to do it: 

  1. Power Off. Start by turning off the power to your heat pump water heater at your home’s breaker box. This step keeps things safe while you’re working around the unit.
  2. Locate the Air Filter. The filter is usually found at the top of the unit, behind or inside the air intake area. If you have a Rheem water heater filter, look for a top-mounted access panel or grille. It’s designed to be easy to remove.
  3. Remove the Filter Carefully. Slide or lift the filter out gently. Most filters are made with a fine mesh screen, so avoid bending or tugging too hard to prevent damage. If you see visible dust or debris, it’s definitely time for a clean.
  4. Rinse the Filter with Water. Run the filter under cool or lukewarm water to rinse off dust and debris. If there’s a heavier buildup, a mild detergent or gentle soap is fine to use, but skip any harsh chemicals, scrubbing pads, or high-pressure sprays. These can damage the mesh and reduce its effectiveness. If you’re unsure how clean the filter should look, check the product manual for an example.
  5. Let It Dry Completely. After rinsing, shake off any excess water and pat the filter dry with a clean towel. Then let it air dry fully before putting it back into the unit. Reinstalling a damp filter can introduce moisture where you don’t want it, leading to mold or internal issues over time.
  6. Reinstall the Filter. Once dry, slide the filter back into place. Make sure it fits snugly and sits properly in its track so airflow isn’t blocked.
  7. Restore Power and Reset Any Maintenance Alerts. Turn the breaker back on. If your system uses a smart control panel or an app like Rheem’s EcoNet® App, be sure to reset any filter reminders or alerts so your next cleaning is logged.

Keeping your Rheem water heater filter clean is a small task that makes a big difference in how your system runs, especially when paired with other regular maintenance. 

When to Clean the Filter 

Knowing how to clean your heat pump water heater filter is only half the equation. You also need to know when to clean it. The right timing ensures that your system continues to perform well throughout the year. A good starting point is to clean the filter whenever your system prompts you, either through a control panel alert or a notification from a smart app like Rheem’s EcoNet. These alerts are based on runtime and airflow sensors, so they’re a great built-in reminder. 

That said, you don’t want to rely only on system alerts. Even without a prompt, it’s recommended that you clean the filter every 6 to 12 months as part of your general water heater maintenance routine. If your home tends to be dusty or if you have pets that shed, you’ll want to do it more often, perhaps every 1 to 3 months, depending on your environment. The same goes for seasonal changes. Right before and after periods of heavy use, like the winter holidays or a week with houseguests, it’s a smart move to give the filter a check and clean if needed. The goal is to keep your system running efficiently, so you’re not caught off guard when you need hot water the most. 

FAQ: Cleaning Heat Pump Water Heater Filters 

Q: What happens if I forget to clean the filter?
A: The unit may become less efficient, use more energy, and may show error codes that could be avoided. When filters get clogged, the system has to work harder to maintain performance, which means higher utility bills and a greater chance of inconvenient system shutoffs. Rheem filters are built to protect the unit from airflow issues, but they can’t help if they’re never cleaned. 

Q: Can I use soap to clean the filter?
A: Yes, a mild soap works well for filters with heavy grime. Just make sure you rinse thoroughly to remove all residue and prevent clogging. 

Q: How hard is it to remove the filter?
A: It’s designed to be easy, with no tools needed. Just a gentle pull or lift is all it takes. 

Q: How often should I clean the filter in different environments?
A: Every 6 months is a good minimum, but if your home has lots of dust or pet hair, you may need to clean it as often as monthly to maintain optimal airflow and prevent energy loss. 

Q: What if the filter gets damaged during cleaning?
A: Replace it promptly. A torn or warped filter can allow dust to bypass the screen, leading to internal buildup and reducing system performance. Luckily, most replacement filters are easy to find online or directly from the manufacturer, including Rheem’s site. 

Keep Your Hot Water Flowing 

Cleaning your heat pump water heater filter is one of the simplest ways to prevent major problems and ensure a reliable supply of hot water. It’s a quick, easy task that pays off in real-world comfort, whether that’s a hot shower after a long day or getting through dinner cleanup without running out of hot water halfway through. 

You don’t have to be a plumbing expert to take good care of your system. Just set a reminder, follow these steps, and you’re already ahead of the game. 

Explore Rheem’s ProTerra® series or connect with a Rheem pro for more. 

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