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Residential Products
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HomeUrgent help

urgent help

Heating & Cooling Self Help

1. Locate the valve on the gas line to the furnace

2. Turn it so that it’s 90° to the pipe

1. In your breaker box, look for a breaker labeled “air conditioner,” “furnace,” “heater,” “Water Heater” or something similar. NOTE: If there is a light switch attached to your Water Heater system, you can flip the switch to off to cut off the electrical supply to the unit.

2. Turn the breaker(s) to off
NOTE: There may be more than one

1. Locate the valve on the gas line to the furnace

2. Turn it so that it’s 90° to the pipe

1. In your breaker box, look for a breaker labeled “air conditioner,” “furnace,” “heater,” “Water Heater” or something similar. NOTE: If there is a light switch attached to your Water Heater system, you can flip the switch to off to cut off the electrical supply to the unit.

2. Turn the breaker(s) to off
NOTE: There may be more than one

1. Turn off the valve above the intake of the water heater

1. Place a bucket under the leak

2. Hook a garden hose up to the water heater’s drain valve and direct the other end of the hose to a nearby drain

3. Open the hot water faucet in the bathroom farthest from the water heater CAUTION: the water may be hot

4. Open the drain valve

Get Help From a Professional
These instructions are for educational purposes only. If you don’t feel comfortable performing any of these procedures on your own, Rheem® strongly encourages you to Find a Pro and leave it to them. Rheem is not responsible for damage you may cause to your home or equipment.