Discover a World of Innovative Comfort
Did You Know?
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Doing what we do better. It’s what we strive for, and it’s what motivates us to develop innovative solutions to make plumbers’ jobs a little easier. So, Rheem® is always thinking about new ways to be smarter, faster, simpler and better—from the products we make to the support we provide our partners. That’s why we spend countless hours on research and development to bring the products, features, tools and programs that make the biggest positive impact. What follows are some of our latest innovations designed to do just that.
ProPlumber’s foundation is structured around four key areas designed to offer the most benefit: | |
PARTNERSHIP – Create stronger relationships with plumbers to help you achieve your business goals
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Support – Provide unparalleled customer support resources
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REPUTATION – Empower plumbers to enhance their company’s image, both online and offline
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Rewards – Reward loyal plumbers with special rebates and enhanced points program
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You could receive as much as a 4.5X return on your investment—or more.
Visit RheemProPlumber.com today.
Why Rheem Water Softeners?
Conserve Salt
Uses up to 40% less salt than traditional water softeners1
Conserve Water
Cycles less and uses less than $10 of water per year2
Save on Electricity
Uses less than $5 per year in electricity costs2
Download the brochure below or click here to learn more.
Rheem is the only water heater manufacturer with a team of trainers who are all Master Plumbers who have also operated their own plumbing business. With over 300 years of combined plumbing experience among them, our Master Plumbers not only know Rheem and Ruud products inside and out, but they also “speak plumber” and understand the specific challenges presented by various product applications.
As part of the Plumber to Plumber, or “P2P” initiative, Rheem Master Plumbers host weekly online, instructor-led training sessions to plumbers and installers to increase their knowledge and proficiency. Training will cover hybrid heat pump water heaters, gas tankless water heaters and Rheem’s specialty water heating products. Regardless of the subject, every class is taught by a master plumber.
In addition to our weekly sessions, we also offer customized training on specific topics you request, or we can set up a time that works better for you and your team.
Email plumberbusinesssupport@rheem.com to schedule custom training.
Help Lightning™ uses merged reality to create a real-time Virtual Interactive Presence. This allows you to visually interact, assist with issues and resolve problems as though you are working side-by-side with a Rheem Tech Support representative.
Merged reality blends together two real-time environments allowing you to interact in a virtual environment with our technical support team. It’s like having our technical analyst on site with you. After calling into Tech Service, we send a link to your smart phone. You simply tap the link, and we can see and share information through the virtual environment.
The FixIt applet on the Rheem Contractor App is a decision-making platform that allows plumbers to use the same diagnostic/troubleshooting process that our Technical Service Analysts use. To help diagnose issues, FixIt will:
1 | Ask what type of product (Gas, Electric, Hybrid, etc.) |
2 | Ask what the issue is (no hot water, leaking, making noise, etc.) |
3 | Identify what the error codes mean (for products that use error codes) |
4 | Go step by step to help you correctly diagnose the problem |
5 | Provide suggestions to resolve the issue |
Give us a suggestion, and it just might lead to our next innovation