



If so:
Note: If you have an existing EcoNet account, but you don’t know the email and/or password for the account, then call EcoNet Support at (800) 255-2388 .




If not:
Search for “EcoNet” in the app store on your mobile phone and install the EcoNet app.Note: Notifications will let you know if there is a utility event, water leak or other alerts related to your water heater.




Note: Take note of the email address and password used for your EcoNet account.




Note: You will see the Ensure the product is ready screen.




If you see the No Internet screen as shown, then…
The Let’s get you reconnected! screen should appear.
Otherwise continue below…




You will see Ensure Product is Ready screen.
Make sure Control Panel still shows setup in progress .
You will be taken to Wi-Fi settings screen on mobile phone.




This will take you back to the Ensure Product is Ready screen.


You will see message that says “Setting up Connection” .




If you see Personalization screen then…
This will take you back to the Home screen.
Otherwise continue below…






If you are participating in your electric utility energy saving load control program (e.g., Reserve Rewards), you will see a green lightning bolt icon appear during a load control event. To ensure you remain in the program…