Contact Rheem

Contact Rheem

Please fill out your contact details and any other important information, and someone from Rheem® will respond as quickly as possible.
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Personal Contact Information

Product Information

Tank-Type Water Heater Contact Information

Contact Information Email
Customer Service, Warranty and Parts Phone: 1.800.621.5622

Fax: 1.800.535.9538

Available between 7:30 a.m.–5 p.m.; Central Standard Time (CST) Weekdays

Technical Service Phone: 1.800.432.8373

Fax: 334.260.1341

Available between 8:00 a.m.–5 p.m.; Central Standard Time (CST) Weekdays

Division Office, Sales and Marketing Phone: 334.260.1500

Fax: 1.800.535.9538

Available between 9:00 a.m.–5 p.m.; Central Standard Time (CST) Weekdays

Tankless Water Heater Contact Information

Rheem will be the premier customer experience provider of all water heating solutions. Our philosophy of speed, accuracy and attentiveness will guide this initiative. Have questions, or need some help with a Rheem tankless product? Rheem offers flexible customer service options. Locate a category below and choose one of the available options.

Have a question?
Category Live Chat Web Telephone
General Information View Residential
View Commercial
1.866.720.2076
Available between 7:00 a.m.–7 p.m. Central Time
7 days a week
Need help on an existing Rheem tankless product?
Category Live Chat Downloadable File Telephone
Error Code on the Display Common Error Codes 1.866.720.2076
Available between 7:00 a.m.–7 p.m. Central Time
7 days a week

EcoNet® Contact Information

Contact Information Email
Customer Service, Technical Support Phone: 1.800.255.2388

Available between 7:00 a.m. – 7:00 p.m.; Central Standard Time (CST), 7 Days / Week

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