Americas

Middle East, Asia & Oceania

Select a Country

Our Response to Coronavirus Concerns

Current Events: Extreme Makeover Home Edition

Sundays 9/8c on HGTV

Check out the innovative products featured in the show.
Featured
Innovations
Heating
& Cooling
Water
Heating
Pool
& Spa
Home
Enhancements
Resource
Center
Featured
Innovations
Heating
& Cooling
Water
Heating
Project
Sizing
Commercial
Documents
Resource
Center
Sustainability Careers Contact Partners Why Rheem
Find a Pro

Contact Rheem

Contact Rheem
  • Home
  • Contact

    • Contact

    Please fill out your contact details and any other important information, and someone from Rheem® will respond as quickly as possible.
    *Indicates required field

      Personal Contact Information

      Product Information

      In connection with your providing me with your personal information, we must advise you that information about Rheem’s practices regarding your personal information is located in Rheem's Privacy Notice located here.

      Tank-Type Water Heater Contact Information

      Contact Information Email
      Customer Service, Warranty and Parts Phone: 1.800.621.5622

      Fax: 1.800.535.9538

      Available for US customers between 7:30 a.m. – 5 p.m. Central Standard Time (CST) Weekdays
      Available for Canada customers between 8:30 a.m. – 5 p.m. Central Standard Time (CST) Weekdays
      Technical Service Phone: 1.800.432.8373

      Fax: 334.260.1341

      Available for US customers between 8:00 a.m. – 5 p.m. Central Standard Time (CST) Weekdays
      Available for Canada customers between 8:30 a.m. – 5 p.m. Central Standard Time (CST) Weekdays

      Tankless Water Heater Contact Information

      Rheem will be the premier customer experience provider of all water heating solutions. Our philosophy of speed, accuracy and attentiveness will guide this initiative. Have questions, or need some help with a Rheem tankless product? Rheem offers flexible customer service options. Locate a category below and choose one of the available options.

      Have a question?
      Category Live Chat Web Telephone
      General Information View Residential
      View Commercial      		 1.866.720.2076
      Available between 7:00 a.m. – 7 p.m. Central Time in the US
      Available between 8:30 a.m. – 7 p.m. Central Time in Canada
      7 days a week
      Need help on an existing Rheem tankless product?
      Category Live Chat Downloadable File Telephone
      Error Code on the Display Common Error Codes 1.866.720.2076
      Available between 7:00 a.m. – 7 p.m. Central Time in the US
      Available between 8:30 a.m. – 7 p.m. Central Time in Canada
      7 days a week

      EcoNet® Contact Information

      Contact Information Email
      Customer Service, Technical Support Phone: 1.800.255.2388

      Available between 7:00 a.m. – 7:00 p.m.; Central Standard Time (CST), 7 Days / Week

      By continuing to use this website, you agree to our use of cookies. For more information, see our Privacy Statement.

      OK
      Survey
      {{question}}
      Survey
      {{question}}

      {{description}}

      {{c.answer}}

      We want to hear from you. Click the survey button below to help us transform and improve your experience as a customer.

      Start Survey

      {{thanks}}