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Contact Rheem
Contact Rheem
Please fill out your contact details and any other important information, and someone from Rheem® will respond as quickly as possible.
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Contact Information | ||
Customer Service, Warranty and Parts | Phone: 1.800.621.5622
Fax: 1.800.535.9538 Available for US customers between 7:30 a.m. – 5 p.m. Central Standard Time (CST) Weekdays |
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Technical Service | Phone: 1.800.432.8373
Fax: 334.260.1341 Available for US customers between 8:00 a.m. – 5 p.m. Central Standard Time (CST) Weekdays |
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Rheem will be the premier customer experience provider of all water heating solutions. Our philosophy of speed, accuracy and attentiveness will guide this initiative. Have questions, or need some help with a Rheem tankless product? Rheem offers flexible customer service options. Locate a category below and choose one of the available options.
Have a question? | |||
Category | Live Chat | Web | Telephone |
General Information | ![]() |
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1.866.720.2076 Available between 7:00 a.m. – 7 p.m. Central Time in the US Available between 8:30 a.m. – 7 p.m. Central Time in Canada 7 days a week |
Need help on an existing Rheem tankless product? | |||
Category | Live Chat | Downloadable File | Telephone |
Error Code on the Display | ![]() |
Common Error Codes | 1.866.720.2076 Available between 7:00 a.m. – 7 p.m. Central Time in the US Available between 8:30 a.m. – 7 p.m. Central Time in Canada 7 days a week |
Contact Information | ||
Customer Service, Technical Support | Phone: 1.800.255.2388
Available between 7:00 a.m. – 7:00 p.m.; Central Standard Time (CST), 7 Days / Week |
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