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Please fill out your contact details and any other important information, and someone from Rheem® will respond as quickly as possible.
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    Personal Contact Information

    Product Information

    In connection with your providing me with your personal information, we must advise you that information about Rheem’s practices regarding your personal information is located in Rheem's Privacy Notice located here.

    Tank-Type Water Heater Contact Information

    Contact Information Email
    Customer Service, Warranty and Parts Phone: 1.800.621.5622

    Fax: 1.800.535.9538

    Available for US customers between 7:30 a.m. – 5 p.m. Central Standard Time (CST) Weekdays
    Available for Canada customers between 8:30 a.m. – 5 p.m. Central Standard Time (CST) Weekdays

    Technical Service Phone: 1.800.432.8373

    Fax: 334.260.1341

    Available for US customers between 8:00 a.m. – 5 p.m. Central Standard Time (CST) Weekdays
    Available for Canada customers between 8:30 a.m. – 5 p.m. Central Standard Time (CST) Weekdays

    Tankless Water Heater Contact Information

    Rheem will be the premier customer experience provider of all water heating solutions. Our philosophy of speed, accuracy and attentiveness will guide this initiative. Have questions, or need some help with a Rheem tankless product? Rheem offers flexible customer service options. Locate a category below and choose one of the available options.

    Have a question?
    Category Live Chat Web Telephone
    General Information View Residential
    View Commercial
    1.866.720.2076
    Available between 7:00 a.m. – 7 p.m. Central Time in the US
    Available between 8:30 a.m. – 7 p.m. Central Time in Canada
    7 days a week
    Need help on an existing Rheem tankless product?
    Category Live Chat Downloadable File Telephone
    Error Code on the Display Common Error Codes 1.866.720.2076
    Available between 7:00 a.m. – 7 p.m. Central Time in the US
    Available between 8:30 a.m. – 7 p.m. Central Time in Canada
    7 days a week

    EcoNet® Contact Information

    Contact Information Email
    Customer Service, Technical Support Phone: 1.800.255.2388

    Available between 7:00 a.m. – 7:00 p.m.; Central Standard Time (CST), 7 Days / Week

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