• How do I find my Model and Serial Number?  

    Quick FAQs

    How do I find my Model and Serial Number?

    To find the model and serial number on HVAC products visit the Model/Serial Number page to find instructions and images for further assistance.

    If the model/serial number is not found on the original warranty or sales invoice then it can be found on the system itself.

    For water heaters and tankless units locate the sticker or plate on the back of the unit.

  • Why do I need a load calculation for my home for HVAC products?  

    Quick FAQs

    Why do I need a load calculation for my home for HVAC products?

    It is important that the type of equipment in your home is properly matched to its square footage as well as other relevant factors. A load calculation will evaluate various aspects of your home for an energy efficient match such as:
    • climate that you live in
    • size, shape and orientation of your home
    • square footage
    • type and how much insulation you have
    • quantity of windows, their size, type and the direction they face
    • measurement of walls
    • vents and ductwork
    • seals and estimate air leakage
    • type of materials your house is made of

    All of these factors will help your dealer find a system that will work for your home and provide energy efficient savings.
  • Where can I purchase filters for my HVAC equipment?  

    Quick FAQs

    Where can I purchase filters for my HVAC equipment?

    You can visit the Rheem Store where you will find an assortment of high efficiency, high quality, and durable replacement parts for your Rheem Products.
  • How do I register my equipment?  

    Quick FAQs

    How do I register my equipment?

    If you have purchased a Rheem heating, cooling or water heating product you can quickly register your unit online at Rheem Product Warranty Informaiton.

    The Warranty Information page can also assist with verifying your warranty registration in case you are feeling unsure or just want to double check that the registration has been input.
  • Are there changes to the Federal Tax Credit for 2013?  

    Quick FAQs

    Are there changes to the Federal Tax Credit for 2013?

    Yes. Please visit the Federal Tax Credit section for more details.
  • I want to contact a Rheem dealer?  

    Quick FAQs

    I want to contact a Rheem dealer?

    Rheem offers a quick and easy process for locating a dealer near you. Our dealer locator allows people to search by zip code and category; such as Heating and Cooling and Tankless Water Heaters.
  • Does Rheem have a consumer financing program?  

    Quick FAQs

    Does Rheem have a consumer financing program?

    Rheem offers a quick and fast way to apply for the Rheem Kwik Comfort Financing program. Kwik Comfort representatives are available seven days a week to assist you at any time with questions you may have. You are offered and assisted with::
    • Easy application process
    • Quick and efficient credit processing
    • Instant credit for future purchases
    • Low monthly payments

    There are a variety of financing options for you. Don’t hesitate to ask your Rheem Dealer for more details.
  • What can I find in the Homeowner Center?  

    Quick FAQs

    What can I find in the Homeowner Center?

    The Homeowner Center has a variety of recourse brought together in one area so that the customer can take care of their tasks quickly and can also seek assistance. At the Homeowneer Center you can:
    • Register or verify your warranty
    • Find rebates for your Rheem products
    • Find local contractors
    • Find products
    • Receive support on products you want to know more about
  • What is the Rheem builder program?  

    Quick FAQs

    What is the Rheem builder program?

    Rheem offers a rebate program for Home builders which include all the residential products including IAQ products, offer from the divisions. Products from Raypak are not part of this program
  • Where can I purchase the full line of Rheem products?  

    Quick FAQs

    Where can I purchase the full line of Rheem products?

    Builders currently purchase equipment through our Rheem or Ruud contractors who are purchasing through our distributors